Tuesday, November 17, 2009

Help! I already paid for my wedding flowers and I'm having MAJOR 2nd thoughts about them!?

I went to a florist and made a hasty decision about my wedding flowers (bouquets, etc.) and now I totally regret it and want to change it or get my $$ back. How do I go about this politely?

Help! I already paid for my wedding flowers and I'm having MAJOR 2nd thoughts about them!?
you can change your order. after I met with my florist, I decided I wasn't crazy about what we picked out. so I looked at theknot.com and went through tons of bridal magazines and gathered pics of bouquets I did like and took them back to my florist and she changed my order. my flowers ended up beautiful.
Reply:Just because you paid for them, doesn't mean you can't change your mind. Go back to her and discuss with her what some other options for flowers could be for you. Its her job to make your flowers the way you want them, and you can change your mind if you want to, as long as it isn't too close to the time that she's ordering them.
Reply:Simply just call the florist before they waste their time on them and just explain like you did on here and tell them what you really do want.
Reply:Talk to your florist- I'm sure you can change your bouqets/ flowers as many times as you want untill your happy with them- trust me florists are used to it. =)
Reply:If you speak to your florist far enough ahead of time, he/she should be more than willing to change your order. You need to consult your contract, though, for the cancellation policy.
Reply:Call them and tell them about your second thoughts. Maybe they could just do something different instead of just refunding your money?





Have you completely paid for them already? I don't see why you wouldn't have just put a down payment on them?
Reply:If there is plenty of time left before the wedding- at least a couple weeks, the florist shouldn't have ordered your flowers yet and it should be easy to change. Just contact them and ask what options you have. If it is shorter notice the florist might be able to use some of the flowers for other orders, so you shouldn't be stuck with the whole cost.
Reply:Unless your wedding is tomorrow you can totaly change your mind about what type of flowers you want. do you know how many times I changed my mind. you might just have to pay a little more depending on what you change you mind to or maybe you will get a refund if the new flowers you pick is cheaper.
Reply:Chances are slim to none that they are going to give you a full refund after you've signed a contract. Read it, there is probably a deposit portion of your payment that is "Nonrefundable". So then you decide if you hate the flowers enough to eat the deposit.....





That being said, many florists aren't going to be completely unreasonable. If you speak with them about your concerns they should be happy to switch up your order from roses to calla lillies (or whatever you choose) as long as your wedding isn't tomorrow and the flowers are already in the shop. Depending on what KIND of changes you make you may need to pay a little bit more but at least you won't be having second thoughts.





Call the shop and ask to speak with the Manager or the Owner....NOT A SALESPERSON. Then explain the problem and remember to stroke their egos.





"Hi Judy, it's Kim from the Jones wedding? I've been thinking and that red rose arrangement you showed me was abosolutely breathtaking but I think I might want to switch it up and go with orange calla lillies for my boquet. Can we do that? Sorry if it puts you in a bind but I've really been having second thoughts about my choices. You do such great work i would hate to lose you as my vendor."





Pause nicely and usually they will say something like "Oh sure. I'll alter the order now" or throw on an extra sentance "Well the callas are going to be an extra $2 a stem. We can definately do it but you're going to need to bring the difference in by Friday"





Then make absolutely sure that the contract is changed to reflect your new choices.
Reply:Is it just the flower choices tha tyou are having second thoguht on or the florist in general?





If its just the flowers talk to the florist nd let them know you changed you mind on what you want.





If its the florist in general that you no longer want to work with. Tactfully let them know that you changed your mind on using their services and ask for a refund of your money. If you have done this far in advance they should be able to rebook with out a problem. Most likely they have yet to use your deposit towards supplies and should be able to refund regardless.
Reply:If you entered into a contract with the florist, you may not be able to get your money back. If its under contract, see if the florist will work with you to try and change the arrangements (type of flowers, styles) to something you like better.

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